SMS Terms & Conditions
Last Updated: December 11, 2025
1. Program Description
Monarch Junk Removal (“Monarch,” “we,” “us,” or “our”) offers SMS/text message programs that may include:
- Appointment confirmations and reminders
- Service updates and arrival notifications
- Receipts and follow-up surveys
- Promotional messages and offers (with appropriate consent)
2. Consent to Receive Messages
By opting into our SMS program, you consent to receive automated text messages from Monarch at the phone number you provide. Consent is not required as a condition of service.
Marketing messages require prior express written consent, as required under the Telephone Consumer Protection Act (TCPA), California telemarketing laws, and applicable Arizona regulations.
3. Message Frequency
Message frequency varies based on your interactions with Monarch. You may receive multiple messages per appointment or promotional cycle.
4. Opt-Out Instructions
You may opt out at any time by:
- Replying STOP to any message
- Emailing us at: info@monarchjunkremoval.com
After opting out, you may receive a final confirmation message. No further messages will be sent unless you re-enroll.
5. Help Instructions
For assistance, reply HELP to any message or email us at info@monarchjunkremoval.com.
6. Message and Data Rates
Message and data rates may apply depending on your mobile service plan. You are responsible for all such charges.
7. Supported Carriers
Delivery of messages may depend on your mobile carrier. Supported carriers may include AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
8. Eligibility
You must be at least 18 years old and the authorized user of the phone number provided.
9. Privacy
Your information is handled in accordance with our Privacy Policy, available on our website. We maintain records of opt-in and opt-out activity as required by law.
10. Disclaimers
- Messages may be delayed or undelivered due to carrier issues, device limitations, or network conditions.
- We are not responsible for interruptions caused by third-party carriers or service providers.
11. Contact Information
For questions regarding this SMS program, contact us at:
Monarch Junk Removal
4142 Adams Avenue STE 103 BOX 430
San Diego, CA 92116
Email: info@monarchjunkremoval.com
12. Changes to SMS Terms
We may modify these SMS Terms at any time. Updates will be posted on this page. Continued enrollment in the SMS program signifies acceptance of the updated terms.